https://www.vardhmanconsultancy.com Vacancy Sun, 17 May 2026 11:42:10 +0530 en-us https://www.vardhmanconsultancy.com https://www.vardhmanconsultancy.com/job-openings-for-junior-consultant-jaipur-1245287.htm https://www.vardhmanconsultancy.com/job-openings-for-junior-consultant-jaipur-1245287.htm Wed, 24 Apr 2024 00:00:00 +0530 Process : Inbound Customer Care. Exp : 0 to 4yrs CTC : Between 2.8 to 3.4LPA with variable 15 % of annual CTC. Working Hours : 9.0 hrs Shift ( including 1 hr break ) Working Days : 6 days working rotational shift & 1 rotational off Below is the job description of the role – • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. • Engaging in active listening with callers, confirming or clarifying information, and diffusing angry clients, as needed. • Building lasting relationships with clients and other call center team members based on trust and reliability. • Utilizing software, databases, scripts, and tools appropriately. • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. • Taking part in training and other learning opportunities to expand knowledge of company and position. • Adhering to all company policies and procedures. Looking for candidates who have - • Excellent Verbal and Written communication Skills. – ( ENGLISH AND HINDI) • Preferable experience in Voice Process • Willing to work in rotational shifts & work from the office only