0 - 5 Years
Candidate should have done HM & have at least 1year experience in Housekeeping in Hotel.
-Responsible for daily administration, meeting and greeting, dealing with guests queries and complaints, and booking rooms Visitors.
-Maintain high standards of customer services at the Reception desk so that customers' expectations are consistently exceeded.
-Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
-Provide effective support to the team to enable them to provide effective and efficient services.
-Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
-Ensure quality and appropriateness of customer service provided.
-To maintain Front Office log book and shift reports.
-Respond to inquiries and resolve problems in an effective manner.
-Ensure all check in and check out
-Liaise with other departments for the resolution of day-to-day administrative and operational issues.
-Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
-Liaise with Housekeeping for the Room Status.
-Handle additional responsibilities as and when delegated by the Management.
Desired Candidate Profile
1. Tall & Pleasing personality
2. Graduate with exceptionally good command over English language.
3. Between 21-28yrs of age group
4. Extrovert, Confident and go getter
|Salary||1 Lac 25 Thousand To 2 Lac P.A.|
|Industry||Hotel / Travel / Airlines|
|Work Experience||0 - 5 Years|
|Qualification||Professional Degree, Other Bachelor Degree, BHM|
VARDHMAN CONSULTANCY SERVICES
|About Company||Reputed Client Of Vardhman Consultancy Services|